Shipping Times
All orders are shipped by UPS GROUND or FedEx within 1-3 business days. Free Shipping offer is only good to the lower 48 states of the United States of America. Sometimes special circumstances arise and shipping may take a bit longer. If a situation arises that will delay your order in any way we will contact you by phone or email.
Shipping Damage
In the unlikely event of the merchandise being damaged in shipment by the carrier, it must to be claimed with that carrier. We will replace defective merchandise but cannot be held liable for the actions of the freight carrier.
Warranties
All of our products carry warranties and some carry extended warranties.
Returns are accepted within 10 days of delivery only if:
1) You are dissatisfied with the quality of the merchandise.
2) NOTE: If the merchandise is defective, after contacting us you will receive instructions on returning the merchandise.
Returns cannot be accepted if:
1) Your order was shipped outside of the continental United States. All international sales are final, with no exceptions.
All postage fees, both to you and back to us are the responsibility of the purchaser. All returns must be preauthorized.